7ez Terms and Conditions

These terms and conditions form a legal agreement between the 7ez platform and its users. By using the 7ez website or creating an account, you fully agree to these terms and conditions.

7ez is an online casino and betting platform operated for players in Bangladesh. To use the platform, you must comply with these terms and conditions, the privacy policy, and the responsible gaming guidelines.

These terms and conditions have been prepared in Bengali and apply to players in Bangladesh. If you do not agree with any part of these terms, please refrain from using the platform.

2.1 Eligibility to Register

To open an account with 7ez, the following conditions must be met:

• You must be at least 21 years of age.
• You must provide accurate and truthful personal information.
• Only one account per person is permitted.
• You must use your own name, your own device, and your own payment method.
• Providing false or misleading information when opening an account is strictly prohibited.

2.2 Account Security

It is your sole responsibility to keep your account password and login details completely confidential. Notify the 7ez support team immediately of any unauthorised access to your account. Sharing your login details with any third party is strictly prohibited.

2.3 Account Verification

7ez reserves the right to verify your identity at any time. Failure to provide the required documents for verification may result in your account being temporarily suspended and funds being withheld.

As a responsible platform, 7ez is committed to protecting minors from gambling. We provide services only to those aged 21 and above.

The following documents may be requested as part of account verification:

• Scanned copy of National ID (NID) or passport
• Proof of current address (such as a utility bill or bank statement)
• Proof of ownership of the payment method used

4.1 Deposit Terms

The main deposit terms at 7ez are as follows:

• Minimum deposit amount: ৳300 (the same for each method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.
• Use only a payment method registered in your own name.
• Deposits through third parties are strictly prohibited.

4.2 Withdrawal Terms

• Minimum withdrawal amount: ৳500.
• Withdrawals generally take 30 minutes to 3 hours to process.
• Your account must be fully verified before a withdrawal can be made.
• Withdrawal amounts will be returned to the same payment method used for the deposit.
• Unusual or suspicious withdrawal requests may be held for verification.

4.3 Transaction Limits

7ez reserves the right to set deposit and withdrawal limits for individual accounts at any time. In the case of unusual transactions, 7ez may request additional verification.

5.1 Welcome Bonus

7ez offers new members a 120% bonus on their first deposit, up to ৳20,000. The following conditions apply to receive this bonus:

• The bonus applies only once, on the first deposit.
• Wagering requirement for the bonus: 15x (the deposit plus bonus must be wagered 15 times).
• Completing the wagering requirement before withdrawing the bonus is mandatory.
• Not all bets placed with the bonus will count toward the wagering requirement — please contact support for details.

5.2 General Bonus Terms

• Each bonus has its own terms. Please read the relevant terms carefully before accepting a bonus.
• Any attempt to claim bonuses from multiple accounts will result in all associated accounts being closed.
• If bonus abuse is detected, the bonus balance and any associated winnings will be cancelled.
• 7ez reserves the right to modify or cancel any bonus promotion.

5.3 VIP Program

The 7ez VIP program has four tiers, each offering a weekly cashback benefit:

• Bronze: Up to 0.2% weekly cashback
• Silver: Up to 0.5% weekly cashback
• Gold: Up to 0.8% weekly cashback
• Platinum: Up to 1.0% weekly cashback

Progression through VIP tiers depends on your activity and loyalty. Specific conditions apply to reach each tier, which can be confirmed with the support team.

6.1 General Gaming Terms

All games on the 7ez platform are operated using independent and certified Random Number Generator (RNG) technology. The result of every game is completely impartial and fair.

• Each game has its own rules, which should be understood before playing.
• If a game result is affected by a technical error or connection issue, 7ez will arrange to resume the game from the last confirmed state.
• The use of automated betting software or bots is strictly prohibited.

6.2 Live Casino

Live casino games offer the ability to play with a real-time dealer. 7ez is not responsible for network issues during a live session. The dealer's decision will be considered final.

6.3 Sports Betting

Separate rules apply for each event in sports betting. If an event is cancelled or postponed, the staked amount is generally refunded, though specific conditions apply.

The following activities are strictly prohibited on the 7ez platform:

• Creating more than one account under the same person's name.
• Opening an account using a false or fake identity.
• Using the platform for the purpose of money laundering.
• Abusing or manipulating bonuses.
• Playing games using automated bots or software.
• Colluding with other players to gain an unfair advantage.
• Attempting to hack or manipulate the platform's software or systems.
• Using a third-party payment method.
• Creating or managing an account on behalf of a minor.

8.1 Voluntary Account Closure

You may request to close your account at any time via our live chat or email. Verification must be completed and any pending bets settled before the account is closed.

8.2 Account Closure by 7ez

In the event of a rule violation or suspicious activity, 7ez reserves the right to suspend or close an account without notice. Deposited funds and winnings may be withheld until an investigation is completed.

8.3 Self-Exclusion

As part of responsible gaming, you can use the self-exclusion feature to exclude yourself from the platform for a set period. Please visit our Responsible Gaming page for details.

7ez firmly believes in responsible gaming. We want every player to enjoy games in a safe and healthy way.

• Play within your limits — only bet money that you can afford to lose.
• Do not view gambling as a source of income.
• Do not play when feeling emotional or after consuming alcohol.
• Use our tools to set daily deposit, loss, or session time limits.
• If you feel you have a gambling problem, contact support immediately.

For complete information and support on responsible gaming, visit our Responsible Gaming page.

7ez gives the highest priority to the protection of your personal information. Our platform uses SSL encryption technology to keep all data secure.

• Your personal information is used only for service delivery and regulatory requirements.
• Your information is never sold to third parties.
• Payment information is stored with the highest level of security.

To learn more about how we collect and use your information, please read our Privacy Policy.

7ez will not be held responsible in the following situations:

• Game losses caused by internet connection disruption.
• Losses caused by issues with the user's own device or software.
• Service interruptions caused by natural disasters, war, or other unavoidable circumstances.
• Losses caused by third-party hacking or cyberattacks, although we always strive to ensure the highest level of security.
• Delays or failures in withdrawal due to incorrect payment information provided.

7ez always strives to provide a safe, reliable, and fair service. If you have any issues or complaints, please contact us via 24/7 live chat or email.

7ez reserves the right to change these rules and terms and conditions at any time. In the event of changes:

• The updated terms and conditions will be published on the platform and the effective date will be noted.
• For significant changes, efforts will be made to notify users through their contact details.
• Continued use of the platform after changes will be considered as acceptance of the new terms.

We recommend reviewing our rules and terms and conditions regularly. For any questions, please contact our support team.